Refund policy
We Believe In Satisfying And Delighting Our Customers. We Are Always Looking Forward To Giving You The Best Of Products At The Best Of Prices And With The Best Of Hopes That We Continue Our Relations Till Time Abides With Your Love For Things Indian! However, If Due To Some Unforeseen Situation You Require The Return Of The Product Then The Following Terms Apply For A Mutually Consented Return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at maharanisareeshop@gmail.com.
Note : We Are Not Offer Any Type Of Reverse Pickup Service From Our Side In Both Case You Have To Courier Parcel At Our Warehouse Address.
( Add : K- 5 Maharani sarees, old Bombay market surat.395010 )
7 Day easy return policy: Simplifying your shopping experience
1. In Case If You Received A Wrong Or Defective Product From Our Side Than We Can Only Refund You In Store Wallet. Also You Have To Inform Us On The Same Day Of Delivery. Otherwise, Return And Exchange Will Not Approve From Our Side. T&C Applied
Note : If Return Is Accepted From Our End Then We can Only Allow Store Credit In Your Store Wallet
2. If You Will Receive The Same Product As You Ordered Then Only Exchange Will Be Approved Not Return.
3. Shipping And Cod Charges Are Non-refundable.
( To Eligible For In Store Credit Customer Must Be Have Following Proofs )
In case you have received a wrong, damaged, or partial product, please ensure you have the following images as proof within 24 hours and have to send on our customer care Whatsapp number +91 7567399355 of receiving the shipment:
1. Unboxing Video: A video of the entire unboxing process, showing the package as it's opened and revealing the product. This will serve as additional evidence of the product's condition upon arrival.
2. Inner Contact (Received Product Image): Images of the product you received, highlighting any visible damage or issues. Please capture the product from multiple angles to provide a comprehensive view.
3. Post Shipped Image: A clear picture of the parcel in its current condition, showing any external damage or discrepancies.
4. Label Image: A picture of the shipping label on the package, which should clearly display all relevant information such as tracking numbers and shipping details.
Please ensure that these images and video are clear and well-documented to help expedite the return process.
1. Store Credit
What Is Store Credit
Ans. We Will Give You A Coupon Code Of Same Amount As Your Product On Your Registered Mail Id You Can Use It To Purchase Any Product From Our Website Whenever you Want. Coupon Code Has No Expire Limit You Can Use It Whenever You Want.
EXCHANGE POLICY
1. If You Will Receive The Same Product As You Ordered Then Only Exchange Will Be Approved Not Return.
2. We Can Exchange Product With Same Amount Or Difference Amount Product (Difference Amount Will Pay By Customer If Customer Choose Less Amount Product We Can Settle Remaining Amount From Our Side As Well)
Note : We Are Not Offer Any Type Of Reverse Pickup Service From Our Side In Both Case You Have To Courier Parcel At Our Warehouse Address.
( Add : K- 5 Maharani sarees, old Bombay market surat.395010 )
* The Product Should Have The Original Packaging And Tags In Place. Items without The Original Tags Will Not Be Accepted.
* Sarees With Fall And Edging Would Not Be Accepted For Return Or Exchange.
* Customized Products Cannot Be Returned Or Exchanged.
* Products Bought During Sale Are Non-refundable
* We Will Offer Only 1 Time Replacement / Return.
